Reception

• At the check-in and check-out, a transparent plexiglass screen protects both the receptionists and the Guests.
• The reception desk top, telephones and other reception spaces are regularly disinfected.
• Both the room keys and payment terminals are disinfected after every single Guest.
• Our employees wear face masks, gloves and use disinfectant liquids.
• At the reception desk, special areas have been marked out to help you keep the right distance.At the reception and all throughout the common spaces, there are disinfectant liquids provided.
• Non-resident persons may not stay in the hotel rooms.

Rooms

• To avoid contact, we clean rooms only in the Guest's absence.
• Our housekeeping staff wears gloves and masks.
• When cleaning the rooms, we always disinfect all the countertops, door handles, remote controls and other room elements used by the Guest.

Restaurant

• At the entrance, there is a disinfectant liquid available.
• Our employees wear disposable gloves.
• Table tops are regularly disinfected for new Guests.
• Beverages are served in originally closed packaging.
• Tables have been properly separated from each other.Additional meal serving points have been created.
• The kitchen staff uses disinfectant liquids, face masks and gloves as well.

Universally available rooms

• On each floor, at the entrance to the reception, to the restaurant and to the SPA, there are disinfectant liquids available.
• Information boards placed all throughout the building explain the safety procedures.
• The lifts should be used by maximally two persons at a time so that the safe distance can be kept.
• The lifts are regularly disinfected.
• There are two corridors, located at the two extremities of the building.
• Thereby, the traffic can be relieved and the safe distance is possible to keep.
• Disinfecting all the door handles, handrails and other surfaces is performed regularly and controlled by the housekeeping manager.
• Toilets and lifts are regularly disinfected and cleaned more frequently.
• On the countertops used by our staff, there are only few necessary items.
• A reduced number of persons may use the Play Room at the same time and all the toys are regularly disinfected.
• In accordance with the guidelines issued by the State Sanitary Inspectorate, the air-conditioning and ventilation are regularly serviced and disinfected.